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We love our patients — and we want them to love the care they receive!

Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers , and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting , making our patients happy is what we’re here for. See what they have to say about our practice!

“My experience at Virginia Hearing Group was very positive. The aids I bought are unbelievable. The change in my life has been quite rewarding. I would recommend them with no hesitation.”

Ed Dillow

Verona, VA

"Virginia Hearing Group has been so wonderful to my mother, Dessie Graham. They have actually been phenomenal! Elaine is so great and such a blessing. Joe is great too! The service and especially the caring that they all have given my mother has been such a wonderful experience.  Virginia Hearing Group gifted my mother with magnificent aids that have improved her life immensely. 

Thank you Elaine, Joe and Virginia Hearing Group for all you have done. We appreciate you all so much."

Dessie Graham/Michelle Veasley

Staunton, VA

"I have been wearing hearing aids since I was 21. I have been fit with aids by 4 different firms.  The service of Virginia Hearing Group in Verona has by far been the best experience in my 50 years. Karen and Elaine are very patient and committed to tuning my aids to my specific needs. My current AGXo aids are by far superior in quality and functionality."

Wayne McAllister

Verona, VA

“Harry and I so appreciate your time and the information you gave us. You have a gift for explaining things well. An added bonus is that Harry has been wearing his hearing aids much, much more even at home! Thank you! Thank you!”


Verona, VA

“She was kind enough to take the time to explain my hearing loss, its causes and my options to improve my hearing. Together, we chose hearing aids that have been a blessing to me and my family. I can actually hear again and enjoy going out in public.”


Verona, VA

“She actually listened to me and helped me choose the right hearing aid for my hearing loss, lifestyle and budget and she was so patient with my questions. As a result, I can hear better than I have in years.”


Verona, VA

“I was having a difficult time hearing and wasn’t comfortable trying to hold a conversation with anyone. Over time I have know several people who were complaining about poor results with hearing aids and so I put off looking into getting them. Upon seeing a Virginia Hearing Group advertisement and made an appointment and was so impressed with their product and by the business owner Karen Klotz that I tried hearing aids for several weeks and then decided to buy them. Karen set up appointments with my wife and me to get me adjusted to wearing hearing aids. Her expertise and knowledge of hearing problems saw me through a process of adjustment and acceptance to using hearing aids. She was always pleasant and took time to work with us. I found it unusual that after the sale of a product the business owner would be so eager and willing to be sure the buyer was completely satisfied. I highly recommend Virginia Hearing Group products and especially Karen Klotz because of her knowledge and caring about after the sale satisfaction of her customers.”

Bill F.

Waynesboro, VA

“In my 28 years of wearing hearing aids I’ve had several audiologists in several states. You are the best I’ve ever had. As I live out the rest of my life I’ll feel peace in knowing you will be there to help me hear what’s going on in the world.”


Verona, VA

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